Business Systems Specialist (Client Platforms)

Spring Financial Inc. is looking for a Business Systems Specialist (Client Platforms) (NOC 21221) to join our team. Founded in 2014, Spring Financial has spent the last 10 years simplifying the lending process for millions of Canadians providing a wide range of solutions to effectively manage various financial circumstances. In the process, we’ve become the largest fintech loan originator in the country with over 80,000 monthly applicants. Today, Spring offers personal lending, credit building, mortgages & savings products, and a growing range of financial services. To learn more about us please visit our website here: www.springfinancial.ca. Company’s address and job location: 555 Burrard Street, suite 600, Vancouver, BC V7X 1M8 What we offer: Full-time position as a Business Systems Specialist (Client Platforms) (40 hours per week); Salary: $89,650 annually (approximately $43.10 per hour); Extended health benefits, dental and vison coverage. Job responsibilities include: - Identify the strategic objectives of the organization and translate them into IT system requirements, technical solutions, and actionable tasks. - Provide expert advice on information systems strategy, policy, management, service delivery, and the secure and effective use of technology. - Analyze, document, and define business requirements for digital workflows and internal client-facing systems. - Liaise with internal stakeholders to ensure system designs and configurations align with operational and communications goals. - Configure and support CRM systems, data warehouse tools (e.g., Snowflake), and business process platforms. - Maintain data integrity and troubleshoot synchronization issues across integrated platforms. - Perform detailed system testing, validation, and user acceptance testing (UAT) to ensure system functionality and performance. - Ensure system compliance with Canada’s Anti-Spam Legislation (CASL) and internal data governance policies through proper configuration and documentation. - Provide training, documentation, and ongoing support to business users and other stakeholders. Requirements for the position: - Experience: 2-3 years of proven experience in business systems, ideally with exposure to client engagement or cross-functional platforms. - Education: A diploma or degree in Information Systems, Business Administration, Computer Science, or a related field. - Experience with CRM systems and platforms such as Iterable and Snowflake. - Familiarity with CASL and best practices in data privacy and compliance. - Language: Strong proficiency in English, with excellent written and verbal communication skills. Please submit your up-to-date resume to hr.springfinancial@gmail.com