Radius Logistics  

Radius Logistics &nbsp Position: Customer Service Representative&nbsp &nbsp Location: Surrey, BC, Canada &nbsp Department: Customer Service &nbsp Reporting to: Customer Service Manager &nbsp Priorities: Customer Experience Shipment Management Client Communication Job Summary: Manage all aspects of day to day operations as it relates to clients.&nbspLiaise with clients and carriers to ensure all shipments are picked up and delivered on time, damage free at the rate negotiated.&nbspWork with clients and carriers to resolve issues as they arise. &nbsp Responsibilities/daily tasks Order Entry &amp Management Receive information from clients and enter orders Send order information to logistics for carrier assignment Trace shipments through to delivery Advise supervisor if anything goes awry on any shipment Send daily reporting to clients Ensure files are complete and accurate and get invoiced in a timely manner Carrier Communication Fax carriers load contracts on each load Follow up with carriers to ensure they are clear on what is required and can meet the requirements Report any carrier issues to your supervisor Ensure payables are complete and accurate on every file &nbspClient Support Work with clients on any issues regarding their transportation Team Support Work with other members of the Customer Service team as required Qualifications: Strong Customer Service attitude Good people and communication skills Organized Strong time management skills with the proven ability to multitask Strong work ethic and superior attention to detail Strong computer skills Ability to prioritize Thorough knowledge of Microsoft Office Minimum 5+&nbspyears of related experience College / University Diploma in a related field is an asset. Application Link:&nbsphttps://radiuslogistics.applytojobs.ca/operations/4508 &nbsp While we appreciate all interest, only those candidates selected for interviewing will be contacted. &nbsp To meet us in person, please come and see us at The Black Press Career and Post-Secondary Education Event. - Free Admission- Bring Your ResumeThursday&nbspSeptember 30th, 2022&nbsp 11:00 AM - 3:00 PM Civic Hotel 13475 Central Ave. Surrey, BC