$15 · Customer Service / Dispatcher

We are a busy medium sized taxi company that requires call-takers 24/7 who enter customer information into a computerized dispatch system in response to customer telephone and other requests for taxi services. Responsibilities: Handle customer inquires and complaints Provide information about our services Trouble shoot and resolve issues and concerns Document and update customer records based on interactions Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and Professional demeanor Ability to work well with others