Sales Associate

The Finishing Store & Millworks Ltd. is a local well-established building material company with locations in both Victoria and Nanaimo. We pride ourselves in supplying quality flooring, mouldings mantels, doors, stairs and closets to retail and commercial markets. We are currently seeking the right person to join our Company in our Victoria Branch as an INSIDE SALES REPRESENTATIVE. What do we have for YOU? * Competitive Pay * Group Benefits * Employee Image Wear (No Cost) * Employee Purchase Discounts * Service Recognition . Responsibilities Would include: * To respond to Customer inquiries acquired either in the store or over the phone. * Providing the customers with superior product knowledge and personal service. * Detail oriented regarding paperwork when doing quotes, pick tickets and invoicing product, thru our POS system (SILK) * Qualifying sales leads prior to giving the lead to the installation department. * Maintaining their assigned rotating tasks such the cleaning rotation schedule, aisle maintenance, flooring showroom and the flooring sample room. * Ensure products are in the correct location and properly signed with correct information (price and description). * Keeping track of leads, closures and lost jobs and reporting to management. * Increase your product knowledge with help from other staff, sales reps and product brochures. * Adhere to staff schedules posted. * Attend staff meetings and product knowledge meetings. * During certain times of the year overtime will be expected for special events such as but not limited to home shows, Anniversary sales and inventory. * Undertakes other tasks assigned by management How do I qualify? * Knowledge of building materials and hardware. * Interior/exterior door experience is an asset. * Experience with a computer point-of-sale system. * High attention to detail. * Excellent listening and communication skills. * Comfortable with developing relationships and maintaining service-based customer relationships. * Excellent customer follow-up skills and tenacity. * Strong organizational skills * Demonstrated initiative and the ability to learn quickly. * Enjoys working in a team environment.