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Receptionist & Customer service supervisor

Position Title: Receptionist
Wage: $13~$15/hour (Depends on the experience)
Duration/working hours: Flexible
Vacation: 10 days paid vacation will be provided

Position Requirements
Completion of Secondary school is required; Previous administrative experience is preferred
Main duties for the position:
Perform administrative & reception duties including answering calls, serving customers; Assist managers and other office staff in terms of admin works; Answer questions and inquiries from customers through email or telephone and in person; ;

Position Title: Customer service supervisor
Wage: $25~$27/hour (Depends on the experience)
Duration/working hours: Permanent fulltime (30-40 hours/week)
Vacation: 10 days paid vacation will be provided

Position Requirements
Completion of college diploma or university degree is required (Preferred to be business, accounting, economics, customer service field); Minimum of 6 months experience in customer/client service is required

Main duties for the position:
Supervise and co-ordinate tasks of the customer service clerks; train customer service clerks for serving customers, responding to customer inquiries and ensure good customer service is provided and comply with company policies; Discipline customer service clerks; Prepare evaluation reports of each customer service clerk for their performance; Serve customers and answer questions regarding company's services and products for customers; Solve customer complaints; Ensure the customer service clerks follow up with the clients after the transaction is completed; help to recruit customer service clerks

A Plus Automotive Ltd.
1525 Welch St, North Vancouver, BC V7P 1B5

Please send your resumes to: aplusautonv@aol.com

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Ad Id33253716
CategoryCustomer Service
PostedApril 24, 2019
Expiry October 21, 2019
Status NOT FILLED
Details New
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