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Receptionist & Customer Service Supervisor

Position: Receptionist Wage: $14-17.00/ hour Working hours: 30-40 hours per week; Position requirement: Completion of secondary school is required; Must be able to read, write in English; Should have good customer service manners to clients in Canada; Job duties include: Greet customers, and serve them during their visit; Provide administrative support to supervisors and managers; Answer telephone, screen, and direct calls and inquiries from customers; Receive and sort mail and deliveries, schedule appointments Qualified applicants must meet the following requirements: Completion of secondary school is required; Good English skills are required; Good manners to customers Position: Customer Service Supervisor Wage offered: $25.00 - $27.50 Weekly Working hours: 30-40 hours Job duties include: Supervise and co-ordinate tasks of the customer service clerks; train and override customer service clerks for customer services and responses to inquiries to ensure good customer service is provided and comply with company policies; Evaluate and discipline customer service clerks; Prepare reports for customer service clerks' performance and training; Serve customers and answer questions regarding company's services and products for customers; Consult customers and guide the client for their purchases and services; Solve any customers complaints arise during the transaction or via phone and email; Ensure the customer service clerks follow up with the clients after the transaction is completed; Qualified applicants must meet the following requirements: Minimum of 6 months experience in customer/client service field; Completion of college diploma or higher education is required Note: If candidate does not have college diploma or University degree and has only high school education, must prove at least 2 years experience in customer/client service field. Lucky Eight Enterprises Ltd.     (Lucky 8 Auto) 715 Kingsway, Vancouver, BC V5V 3C2 To apply, please send your resume to: luckyeightvancouver@aol.com

Ad #
34839327
Posted
October 31, 2019
Expiry
April 28, 2020
Status
EXPIRED
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