Full Time Windows & Doors (Millwork) Sales Specialist

The primary function of the Sales Specialist Millwork is to serve as the store expert on millwork (including interior/exterior fixings such as windows, doors, trim, ceiling tiles, and skylights) by providing detailed product information to both customers and other Lowe's employees. The Sales Specialist Millwork is expected to generate leads, conduct sales activities, and build relationships with customers including promoting and recommending products, plans, or installation services that match customer needs, informing customers on pricing, options, or status on pending orders, keeping shelves stocked and correctly displayed, and coordinating successful completion of projects and orders. This includes performing order management duties such as entering new orders for customers, reaching out to vendors on special orders, tracking and fulfilling orders, and resolving issues. The Sales Specialist Millwork is also responsible for providing excellent customer service through the daily execution of Lowe's customer service programs, following up on completed orders to ensure customer satisfaction, and assisting customers as needed in locating, selecting, carrying, and loading merchandise. The Sales Specialist Millwork is also required to maintain a safe and secure work environment by complying with company policies and procedures for merchandising, housekeeping, safety, and monitoring for potential theft or security risks. This includes operating store equipment and supporting other departments as needed. Lastly, the Sales Specialist Millwork is responsible for completing all other duties as assigned. What We're Looking For Requires morning, afternoon, and evening availability any day of the week. Required to work a schedule as determined by sales, customer, and business needs, but may be changed by store management based on the needs of the store. Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.