 Log In needed Customer service Supervisor

Company Name: Winning Cargo International Logistics Inc
Business Address: #2325-6900 Graybar Rd, Richmond, BC V6W 0A5


Title: Customer service Supervisor
Employment term: Permanent FT
Duties:
Supervise, train and co-ordinate tasks of the customer service clerks; Coordinate and monitor the transactions/process of the shipping and transportation for both imports and exports; Ensure that all customer service clerks follow the company policy and customer service manual during serving customers; Ensure all shipments arrive on time with good condition, and communicate with customers if there is any issue with the shipment; Serve customers and answer questions regarding their shipments, and give quotes for the new shipments and recommend shipment methods for their shipping;

Requirements:
College diploma or university degree is required (Preferred to be business, accounting, economics, customer service field); Minimum of 6 months customer service experience is required; OR Person who has secondary diploma only needs to prove experience of 2 years or more in customer service field

Wages: $25~$27/hour
Working hours: 30~40 hours/week

How to apply:
Send email to: wcshipping@hotmail.com