Customer Service Supervisor

Customer Service Supervisor To be a qualified candidate: Minimum six months' experience in customer/client service or related field is required. 2. Completion of college diploma or University degree is required. 3. If a candidates does not have college diploma or industry, the candidate must prove at least 2 year experience in field of customer service As a customer service supervisor, your duties would be: Supervise and co-ordinate tasks of customer service clerks in the company; Oversee the customer service team operation; Schedule, and train customer service clerks for their communications with customers, students and parents; Communicate with customers and answer questions regarding the company programs, consultation and services for the customer; Consult customers to find out the problem that they are facing, and give suggestions and offer services that they might be interested; Solve any customers complaints arise; Obtain customer feedback regarding company services and programs; Prepare customer feedback reports for the manager to plan better customer service policies; Working hours: 30~40 hours/week Wage offered:$25.00hour~$27.00/hour (Based on experience) North America Noble Academy Group 401-1788 West Broadway, Vancouver, V6J 1Y1 How to Apply Please apply via email ONLY: nanacademyjobs@outlook.com