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Customer Service Supervisor

Customer Service Supervisor
Position Requirements
Minimum of six months' experience in customer/client service, spa management or related experience is required.
Completion of college diploma is required
Note.If candidate only has high school diploma, the candidate must prove at least 2 years' experience in customer service, spa management, hotel service/hospitality management or related experience.
Main duties:
Supervise and co-ordinate tasks of the receptionist and other customer service/sales clerks
Oversee the overall customer service
Schedule, coach and train clerks for serving customers, responding to customer inquiries and hygiene to ensure their behaviors comply with company policies
Take service appointments from customers and answer questions regarding company's services and products for customers
Consult customers and recommend the massage services
Solve any customers complaints arise in the store or via phone and email
Prepare customer clerk's report
Check and order supplies such as towel, skincare products and maintain the sanitation and function of the equipment

Hourly Wage: $25~$26/hour (Depending on the experience)
Weekly working hours: 30 hours~40hours/week (Full time)

King Feet Massage
824 15th St W, North Vancouver, BC V7P 1M6

How to apply:
Please send your resume to:

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Other Information
Ad Id31571345
CategoryCustomer Service
PostedApril 12, 2018
Renewed October 12, 2018
Expiry April 10, 2019
Details New
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