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Customer Service Supervisor

J76 Casual Wear (J76 Casual Wear Co Ltd) is a leading retail and wholesale casual, Athletic and yoga wear in the Greater Vancouver. Now we would like to expand our market to online community through our website which enables customers to order, purchase and quickly deliver our products to them. We have the following positions vacant. Please see the job description below for further job information:
Customer Service Supervisor
Position Summary:
1. Supervise customer service clerks to make sure they provide appropriate service for online shopping customers 2. Train schedule and discipline customer service clerks to provide high standard of customer service 3. Service customers and solve complaints if any 4. Evaluate customer service clerk's performance 5. Prepare reports for customer every clerk's performance for the manager to review

Qualifications for the position: 1.College diploma or University degree is required. 2. Minimum 6 month experience in customer service is required. 3. For candidates only has secondary school diploma, the candidate must prove 2 years experience in customer service. 3. Fluent in English and good communication skill is required
Wage offered: $25.00~$26.00/hourly (Wage offered may vary depending on the experience)
Working hours: 30~40 hours/week
Working address: 1171 - 4700 Kingsway, Burnaby, BC V5H 4M1
Please view the qualifications carefully.  Only applications received through the following email will be reviewed and successful candidate will be contacted. In the title of the email, please put "Ttitle.
Emai for the application:

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Ad Id31020385
CategoryCustomer Service
PostedDecember 06, 2017
Renewed February 09, 2018
Expiry March 11, 2018
Details New
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