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Customer service Supervisor

China Pottery Trading Ltd. is a specialized pottery trading importer which has over ten years of experience. It is located in Richmond, Greater Vancouver, the gateway of import/export in the west coast. With a large warehouse, a bright showroom, and spacious parking lot, we provide everyday's need for many restaurants and families across Canada and U.S. In addition, our website also can give you a quick, convenience way to facilitate the purchase of your service.
Title: Customer service Supervisor
Employment term: Permanent
Duties:Supervise, train and co-ordinate tasks of the customer service clerks;Coordinate and monitor the customer accounts and monitor customer orders and transactions; Ensure all customer service clerks to provide good services to customers; Ensure all ordersmade and delivered on time with good condition, and communicate with customers if there is any issue with the order; Serve customers and answer questions regarding orders and products, and give quotes to customers and recommend products to purchase;
Requirements:College diploma or university degree is required (Preferred to be business, accounting, economics, customer service field); Minimum of 1 year customer service experience is required; Person whohas only secondary diploma needs to prove experience of 2 years or more in customer service field
Wages: $22~$23/hour
Working hours: 30~40 hours/week

Company Name: China Pottery Trading Ltd
Business Address: 13920 Bridgeport Rd, Richmond, BC V6V 1J6

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Ad Id28324919
CategoryCustomer Service
PostedOctober 12, 2016
Expiry November 11, 2016
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