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Customer service Representative & Customer service Supervisor

Position: Customer service Representative
Wage: $11~$15/hour
Weekly working hours: 30~40hours/week
To be an eligible candidate for the position:
Completion of secondary school is required; previous customer service experience is an asset
Main duties but not limited to:
Serve customers over the phone, email or in person; Recommend products to customers and ensure they are satisfied with the products and services that we are providing;

Position: Customer service Supervisor
Wage: $22~$23/hour
Weekly working hours: 30~40hours/week
To be an eligible candidate for the position:
Minimum 1 year experience in field of customer service; Completion of industry courses or college diploma or University degree is required; If a candidate only has high school diploma, he or she must prove at least 2 years of experience in customer service
Main duties but not limited to:
Supervise customer service representatives and assign duties to them; Review the work of the customer service representatives and oversee overall customer service duties; Train customer service clerks to ensure they meet standard in terms of customer service set by the company; Serve customers for their inquiries and questions over the phone, and solve complaints and problems; Communicate with customers regularly to ensure that they are satisfied with our service provided by our customer service representatives; Ask customers or their needs and recommend products to supply to customers

Cost Watcher Food Ltd
1-14191 Burrows Rd, Richmond, BC
To apply send your resume to:

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Other Information
Ad Id28024468
CategoryCustomer Service
PostedAugust 17, 2016
Renewed September 19, 2016
Expiry October 19, 2016
Details New
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