Established in 1999 in Richmond, British Columbia, NG Fung Enterprises (1999) Ltd is a grocery and seafood wholesale company supplying restaurants and supermarkets in Richmond, and nearby cities.
With over 15 years of experience in the wholesale trade market and collaborating with suppliers in China, NG Fung Enterprises has gained a reliable reputation locally and established long-term and good working relationships with Chinese suppliers. We have been able to bring the best quality seafood ingredients to BC and our clients embrace our products and efforts.
NG Fung Enterprises has a group of dedicated employees who are experienced in helping clients choose the best suitable products. They respond fast to customer inquiries and work extra hard to ensure that the orders arrive at the customers' on time and with quality.
We have positions available, and we are waiting for great people to join our team.
Title: Customer service Clerk Supervisor
Duties and Tasks:1. Completion of college diploma or university degree is required (Completion of course in business or communication is preferred). 2. Minimum 6 months experience in customer/client service of wholesale industry or 1 year experience in customer service of other industry. 3. Candidate with secondary school diploma as the highest education must prove minimum 2 yearscustomer service experience.
To be qualified for the position: 1. Oversee the company's customer service.2. Supervise and customer/sales representatives and assign duty to them. 3. Evaluate, Train and discipline customer/sales representative in terms of customer service.4. Serve customers and answer questions regarding company's products and services.5.Follow up or visit customers for previous orders and consult them for their needs. 6.Ensure customer satisfaction after the service is rendered
Compensation: $22-23/hour(based on experience and interview result)
Working hours: 30~40hours/week (Full time)
Company address: 1136-3779 Sexsmith Rd, Richmond, BC V6X 3Z9
Application is accepted only by email:firstname.lastname@example.org
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