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Customer Service Supervisor

J76 Casual Wear
J76 Casual Wear (J76 Casual Wear Co Ltd) is a leading retail and wholesale casual, Athletic and yoga wear in the Greater Vancouver. Now we would like to expand our market to online community through our website which enables customers to order, purchase and quickly deliver our products to them. We have the following positions vacant. Please see the job description below for further job information:
Customer Service Supervisor
Position Summary:
1. Supervise customer service clerks to make sure they provide appropriateservice for online shopping customers 2. Train schedule and discipline customer service clerks to provide high standard of customer service 3. Service customers and solve complaints if any 4. Evaluate customer service clerk's performance 5. Prepare reports for customer every clerk'sperformance for the manager to review

Qualifications for the position:1.College diploma or University degree is required. 2. Minimum 6 month experience in customer service is required. 3. For candidates only has secondary school diploma, the candidate must prove 2 yearsexperience in customer service. 3. Fluent in English and good communication skill is required
Wage offered: $22.00~$23.00/hourly (Wage offered may vary depending on the experience)
Working hours: 30~40 hours/week
Working address: 2346-2929 Barnet HwyCoquitlam BC, V3B 5R9

Please view the qualifications carefully. Only applications received through the followingemail will be reviewed and successful candidate will be contacted. In the title of the email, please put "Ttitle.
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Other Information
Ad Id28318481
CategoryCustomer Service
PostedOctober 11, 2016
Expiry November 10, 2016
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