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Customer Service Supervisor

Axka (Axka Group Inc) is a leading web based social commerce company in Canada. We welcome all talented individuals who have passion and ambition to grow with the company.
Customer Service Supervisor
To be a qualified candidate: 1. Minimum six months' experience in customer/client service or related field is required. 2.Completion of college diploma or University degree is required. 3. If a candidates holds high school diploma only, the candidate must prove at least 2 year experience in field of customer service
As a customer service supervisor your duties would be:
Supervise and co-ordinate tasks of the customer service staff and sales staff; Schedule, and train customer service and sales staffto train them how to communications with customers, maximize sales, problem solving skills and dealing with complaints; Communicate with customers and answer questions regarding what company can offer; Consult customers to find out their needs, and give suggestions for our programs that they might be interested; Solve any customers complaints; Obtain customer feedback regarding their previous service with our company; Prepare reports for each customer service clerks for evaluation and discipline.
Working hours: 30~37.5 hours/week
Wage offered:$22.00hour~$23.00/hour (Based on experience)

Business location: Axka Group Inc #5240-4000 No.3 Road Richmond BC V6X0J8
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Other Information
Ad Id28100575
CategoryCustomer Service
PostedAugust 29, 2016
Renewed September 30, 2016
Expiry October 30, 2016
Details New
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