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Customer Service Supervisor

We, Open Sea Seafood (Canada) Ltd, are a professional seafood wholesaler located in Vancouver, BC, Canada. The kinds of seafood we sell for now are: Dungeness crab, king crab and shrimp. The countries and areas we can wholesale to including mainland China, Hong Kong, Taiwan, Japan, etc. (US and all over the world). We are a federal registered wholesaler. We can wholesale to the restaurants in Canada and US. We are growing every year, and we need more talented people to join the company. Positions available are as listed below.

Customer Service Supervisor
Position requirements: 1. Minimum 1 year experience in customer/client service field such as sales supervisor/representative (Experience in wholesale filed is an asset) 2. Completion of college diploma or university degree is required. 3. Candidates who have college diploma or University degree in majors other than mentioned above should have minimum of 2 years experience in customer/client service field.
Position Duties & Responsibilities: Supervise and co-ordinate tasks of the sales/customer service clerks; Train clerks for serving customers, responding to customer inquiries to ensure their behaviors comply with company customer service standard; Ensure customers are satisfied with the product ordered; Minimize any mistakes or wrong orders; Serve customers and answer questions regarding company's products; Consult customers and recommend products to supply; Solve any customers complaints; Prepare reports for each sales/customer service clerks;
Compensation$22.00~$24.00 (Depending on experience)
Working hours: 30~40 hours/week

Address: 2030 -2633 Simpson Road, Richmond, BC V6X 0B9
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Ad Id28080801
CategoryCustomer Service
PostedAugust 26, 2016
Renewed September 27, 2016
Expiry October 27, 2016
Details New
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