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Customer Service Supervisor & Receptionist

EMW Consulting & Services is looking for Customer Service Supervisor& Receptionist
Customer Service Supervisor
Position requirements: 1. at least six months' experience in customer/client service, (Preferred candidate to have experience in consulting field). 2. Completion of college diploma or university degree is required (Preferred to be business, accounting, economics, bookkeeping orcustomer service field). 3. If candidate with high school education only, must prove at least 2 year experience in customer/client service field including 6 months customer service supervising experience.
Position Duties & Responsibilities: Supervise and co-ordinate tasks of the customer/sales service representatives and oversee the operation of the customer service team; Train customer/sales service representative for serving customers, responding to customer inquiries, introducing company service/products, and ensure they are complying with company policies and procedures; Serve customers and answer questions regarding company's services and products for customers; Consult customers and recommend products and services; Solve any customers complaints arise with customer service clerks; Prepare customer clerk performance report for the manager to review
Compensation$22~$23 (Depending on experience)
Working hours: 30~40 hours/week
How to apply:

Title: Receptionist
Position requirements:1.Completion of Secondary school is required. Previous administrative experience is preferred
Position Duties & Responsibilities: Perform administrative& reception duties including answering calls, serving customers; Assist managers and other office staff in terms of admin works; Answer questions and inquiries from customers through email or telephone and in person; ; Assist the manager to make an appointment with customers and arrange conference calls
Compensation$12~$15 (Depending on experience)
Working hours: 30~40 hours/week

Company: EMW Consulting & Services 204-4800 No. 3 Rd, Richmond, BC V6X 3A6
How to apply:

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Other Information
Ad Id27688529
CategoryCustomer Service
PostedJune 14, 2016
Renewed September 23, 2016
Expiry October 23, 2016
Details New
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